Warranty Repair Agreement

Any delay in the performance of obligations under the Warranty or this Service Agreement (other than payment of fees due) by either party will not be considered a breach if such delay is caused by a labor dispute, lack of materials, fire, earthquake, a flood or any other event beyond the control of that party, provided that that party makes reasonable efforts to: inform the other party of the circumstances causing the delay and resume performance. As soon as possible. Also keep in mind that if a company asks you at the time of purchase if you want to buy a «warranty», i.e. a service contract, that service contract goes beyond the manufacturer`s warranty. For example, if you get a one-year manufacturer`s warranty and buy a three-year service contract, the first year overlaps, so you`re essentially only paying for a two-year contract. This limited warranty applies only to (a) new hardware products purchased directly from SouthSuite by an original end-user purchaser, and (b) certain classic Coraid enclosures and internal components specified on a SouthSuite invoice. Both types of Customers are referred to as «Customers» in this Agreement. This limited warranty does not provide any warranty for hard drives, whether used with a SouthSuite hardware product or a conventional Coraid enclosure, even if these enclosures are part of a SouthSuite hardware support contract as part of a separate extended support contract. SouthSuite, Inc.